256x256_terms_condition_icon
LED CREATIONS AND DESIGN products are proudly designed and produced with the highest performance and quality. All Parts are under Warranty except the power supplies and the third party accessories.

In the event that one of our products does not perform according to our specifications or our customer’s expectations LED CREATIONS AND DESIGN will provide Technical Support to resolve each case. LED CREATIONS AND DESIGN may also choose to provide an advanced replacement unit on a case by case basis.

Troubleshooting and RMA Procedure

1. Contact LED CREATIONS AND DESIGN for Technical Support.
Call: (714)676-8242 (Mon.-Sat. 9am to 4pm PST)
Email: support@ledcreationsanddesign.com
2. If Return is required please follow the Return Material Authorization (RMA) Request Form to acquire a RMA number.

RMA Instructions

1. Complete RMA Request Form to receive your RMA number. RMA numbers will be valid for 30 days from issue date.
2. All returns to us must have the RMA number and shipping address visible on return package.

Ship to:
LED CREATIONS AND DESIGN
Attn: RETURNS
14747 Artesia Blvd. #4A,
La Mirada, CA 90638